I Phone Shut Off and Wont Turn Back on

What to do when my iPhone not turning on or charging?

iPhone wont turn on

What to do when my iPhone won't turn on or charge?

'My iPhone won't turn on or charge' is not an uncommon issue often reported by the Apple device users.

When you see your iPhone not turning on or charging, your device might have a frozen screen/black screen that doesn't respond when you touch it or press the buttons. If you are in such a situation you may be at a loss – why is my iPhone not turning on?  However, you need not worry much about 'why doesn't my iPhone turn on' because your iPhone will not turn on if there is some system glitch, or corrupted firmware. In this article I am going to explain the possible causes of the issue and show how to fix an iPhone that won't turn on.

Before I go into the possible solutions to the problem let's first look into the probable causes – why your iPhone will not turn on?

Why is my iPhone not turning on or charging – here're the probable causes

Why my iPhone won't turn on is a query you may sometimes hear from the iPhone users. In fact, recently I met one iPhone 6 user asking the question- why my iPhone 6 won't turn on or charge? To answer this question, I have given below some of the possible reasons why sometimes you may find your iPhone not turning on or charging:

  • Software crash;
  • Battery drained out completely;
  • Corrupted firmware;
  • Water damage;
  • Hardware problem;

What to do when your iPhone won't turn on or charge?

If your iPhone won't turn on and doesn't respond when you touch it or if you see your iPhone stuck on apple logo when you turn it on, you may try the following fixes which will make your iPhone to boot again and work as it should be unless your device has a hardware problem.

All these fixes are found to be effective for all versions of iPhone, iPad and iPod touch.

1. Restart your iPhone

First, try to restart the phone when your iPhone is not turning on for any reason.

To do this, press and keep holding down the Sleep/Wake button (Power button) at the top right corner or the right edge of your phone until the red slider appears on screen. Slide it across to turn your iPhone off. Then restart your phone again by holding down the Sleep/Wake button for a few seconds.

2. Force restart your iPhone

If your device won't turn on after trying the above standard restart process try to force your iPhone to restart. Forcing your device to restart won't erase the content currently on it. Here is what you need to do to force restart your iPhone:

  • For iPhone X, 11 or 12: Press and hold the side button (on the right side of your iPhone) until you see the Apple logo;
  • For iPhone 8, 7 or 6: Press and hold the side button until you see the Apple logo;
  • For iPhone 5 or earlier : Press and hold the top button until you see the Apple logo;

3. Charge the iPhone

If 'force restart' doesn't work and if you find your iPhone not turning on even after this, the next thing you should do is to check if your iPhone's battery is charged enough to run the phone.

An iPhone, iPad, or iPod Touch may fail to turn on if its battery is completely dead. Generally, if there is not enough battery power iPhone displays the low-battery image and it becomes unresponsive when you try to turn the device on. But, when the battery is completely dead, it won't respond and you'll just see the black screen. In such situation your iPhone will not turn on until you let it charge for a while. Therefore, plug in your device and let it charge for up to one hour. Few minutes after you plug in the phone, you should see the charging screen.

my iPhone won't turn on

If you don't see the charging screen within an hour, or you see the 'connect to power' screen, it's possible that your power adapter or cable is faulty. Check the USB cable, jack and power adapter and make sure that everything is plugged in firmly. If your iPhone won't charge even after this, there are a couple of things you may try:

  • Try another USB cable;
  • Try another power adapter;
  • Try another wall outlet;
  • Connect your device to your computer instead of using a wall charger;
  • Clean the charging port to remove dirt, debris or dust;

Restore your iPhone to factory settings

If you see your iPhone won't turn on even after charging the battery your best bet would be to restore your iPhone to its factory settings, which can solve a lot of problems. This would erase all the data and settings on your phone and therefore, make sure to backup all your data first before going for the Restore process. If you haven't sync your device recently, do so now to make sure all your data are up to date.

Normally, you'd sync your iPhone and restore it to factory settings using iTunes.  To do this, connect your device to your computer and launch iTunes. But before connecting the device and launching iTunes, make sure that you have the latest version of the iTunes software installed. Next, open iTunes on your computer and connect your iPhone to your PC or Mac with the supplied USB cable. Then, unlock your device with your PIN and tap the Trust button to trust your computer when asked for. Select your iPhone when it appears in iTunes and click the Restore button. iTunes will restore your device to its factory settings with a clean copy of the iOS operating system.

You can also try these steps to put your iPhone in recovery mode to restore the device:

  • Plug the iPhone's USB cable into the Lightning/Dock Connector port, but not into your computer;
  • Hold down the iPhone's Home button (in case of iPhone 7 hold volume down button);
  • While holding the Home button, plug the other end of the USB cable into your computer;
  • This will open iTunes, put the iPhone into recovery mode and let you restore your iPhone to factory settings;

Put the iPhone into DFU mode

A DFU restore stands the best chance of fixing a problem of your iPhone when a reset or standard Recovery mode fails to solve it. DFU mode can be used to fix a number of problems with your iPhone including the 'iPhone not turning on' issue. Particularly in situations when you suspect that firmware updates or faulty jail-breaking of the device may be the cause of the problem, you may choose to put your iPhone into DFU mode.

To put your iPhone into DFU mode follow these steps:

  • Plug your iPhone into your computer;
  • Hold down the Power button for 3 seconds, then let it go;
  • Hold down the Power button and Home button (in case of iPhone 7, hold the Power button and the volume down button) together for about 10 seconds;
  • Release the Power button but keep holding the Home button (in case of  iPhone 7, holding the volume down button) for about 10 seconds until you get a popup from iTunes saying "iTunes has detected an iPhone in recovery mode";
  • iPhone won't turn on
  • If you've successfully entered into DFU mode your iPhone screen should be completely blank and no logos will be present. If it's not, try again from the beginning; Now restore your iPhone using iTunes;
  • To Exit DFU Mode hold the Home and Power buttons until the Apple Logo appears. Press the power button to reboot the device. After the device reboots, your phone should be back to its normal functions;

It is however very important to note that regardless of whether you use DFU mode or recovery mode, all your un-synced data since your last iTunes backup, will be lost. Therefore, you are advised to proceed with backup of any un-synced data.

What to do when my iPhone will not turn on due to water damage

You may sometimes find iPhone users reporting – 'my iPhone not turning on or charging after I dropped my phone accidentally in water'.

If your iPhone or iPad falls into water by accident the last thing you should do is to try turning it on. You should avoid turning your iPhone on for at least 24 hours to prevent damage beyond repair. You need to dry out the phone first before trying to turn it on.  In such a situation follow the steps given in the post  – iPhone fell in water – how to get water out of iPhone, to save your device.

If you see your iPhone won't turn on or charge  even after following all the fixes mentioned above, your iPhone or iPad likely has a hardware problem preventing it from booting. In such situation you need to contact Apple or visit one of their stores.

Now that I have explained how to fix an iPhone that won't turn on, let me also address some of the related questions often asked by the iPhone users.

What causes the issue, "my iPhone not turning on"?

In most cases, when you see your iPhone is not turning on, the issue is caused due to corrupted firmware or if the battery is down or due to a system glitch. However, all these problems can be solved quite easily as discussed in the post.

What causes iPhone Black Screen of death?

Normally, hardware issue or minor firmware problem causes iPhone black screen of death. It can also be caused due to system failure, outdated apps and water or physical damage.

How do you fix iPhone black screen of death?

Hard reset of your device mostly fixes iPhone black screen problem. To hard reset your iPhone do the following:

On iPhone 8 or later – Press the volume up button. Then, quickly press the volume down button. Then, hold down the side button until the Apple logo appears on the screen;

On iPhone 7 and 7 Plus – Hold down the volume down button and the sleep/wake button at once until the Apple logo shows up;

On iPhone 6s or earlier – Press and hold both the sleep/wake button and the home button until the Apple logo appears on the screen;

Conclusion

In majority cases, if you see your iPhone not turning on or charging for some reason and you are not sure – why my iPhone won't turn on or charge, the fixes suggested above should resolve the issue and make your device boot again and work properly.

However, if the problem still persists even after trying the suggested fixes, you have no other options but to contact Apple support. Apple support would help you to identify why your iPhone will not turn on and you see black screen even after charging and force restarting your device and fix the issue. But before you contact Apple support you should check the status of your iPhone's warranty since that could save you money on repairs.

I Phone Shut Off and Wont Turn Back on

Source: https://www.the-tech-addict.com/my-iphone-wont-turn-on-or-charge/

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